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General Conditions

Protection of personal data

-The insured person is familiar with the privacy statement of the insurance company and UNIQA GROUP AUSTRIA JSC to collect and process personal data and information which is needed for the administration of the insurance contract for the provision of services to policyholders and beneficiaries                          including the treatment of damage to the delivery of new products or services, based on the relevant laws in force (Law no. 9887, dated 10.03.2008, "On                          protection of personal data") and the transfer of personal data to third parties for insurance or business purposes which guarantee                          also the protection of personal data. In any case, the protection of personal data will be made in accordance with the rules and procedures                          stipulated in Law no. 9887, dated 10.03.2008, "On protection of personal data.

The right of information

-The Insured has the right to be informed by the insurer on the conditions, procedures and terms of coverage and / or benefit from the provision, information which before signing the contract begins and continues throughout the period of validity. Information obtained by phone, e-mail, web official website and information leaflets used by society.

-The insured and / or policyholders are informed by the insurer before signing the insurance contract, taking all information                          about necessary legal data provider, the relevant insurance type, procedures, schedules, methods of processing the requests for                          damages, risks covered and excluded, accounting methods, terms of payment of the premium, the method of calculating the value                          kompesueshme and any other information relating to the insurance contract.

The right of complain

The insured or other interested persons have the right to lodge a complaint with the insurance company, we consider that if the society                          insurance does not comply with the conditions established in the insurance contract. Complaints can be submitted in electronic form (e-mail) or by writing to the address                          Post society. The insurance company will respond to every complaint submitted in writing or in electronic form and will give all information                          requested with regard to the insurance contract, within the limits laid down in law.


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Tel: 0 800 31 31(24 ore)
Tel: (+355)42 233 308 Hene-Shtune 08:00-20:00